Wholesale Support & Inquiries
We’re here to help with any questions about our products, ordering process, or wholesale account setup. Our team is committed to providing fast, friendly, and reliable support for all our customers.
General Support
support@northerndistributor.com
Phone:484-999-0102
Please include your business name and account details (if applicable) so we can assist you quickly.
Vendor Inquiries
For manufacturers and suppliers interested in partnering with us.
Northern Distributors LLC
635 Jeffers Cir,
Exton PA 19341
For Retail Partners
As one of the leading avian product distributors, we are dedicated to supporting the success of bird specialty stores, breeders, and avian retailers across the country. We partner with a wide variety of trusted avian-focused manufacturers and consistently add innovative new products to our portfolio. By working with us, you gain access to one of the most extensive assortments of bird foods, toys and accessories in the industry—backed by reliable service and knowledgeable support. Our goal is to help your business thrive while offering bird owners the very best for their flocks
For Vendor Partners
We are always looking for new and innovative avian products to bring to our retail partners. As a vendor, you’ll have the opportunity to showcase your products to a number of avian retailers nationwide, supported by our strong reputation and commitment to long-standing relationships. Diamond Avian, proudly owned and operated by Northern Distributors, values the trust we’ve built with our vendor partners and looks forward to expanding our network with forward-thinking avian brands.
send email to admin@northerndistributor.com
Frequently Asked Questions (FAQs)
What are the ordering requirements?
All wholesale purchases require a minimum order value of $400 to qualify for discounted or free shipping depending on the delivery address. Many products are available in both full case packs and individual eaches, giving you flexibility in stocking.
How do I apply for a wholesale account?
To apply, simply click the registration link and complete the application form on our website. Once approved, you’ll receive access to our full product catalog, pricing, and ordering system.
Why can’t I view pricing?
Pricing is only available to verified wholesale partners. To view pricing, you must first apply for and be approved for a wholesale account. Once logged in, all pricing and resources will be visible.
What products do you offer?
We specialize in avian products, including premium bird food, treats, toys, and accessories. Our selection is sourced from trusted brands and manufacturers dedicated to bird health and enrichment. You can browse sample catalogs on our website by clicking on brands.
Do you ship to international customers?
Yes! We do cater to international customers, including those in China, Canada, and other countries. If you’re placing an order from outside the U.S., feel free to reach out to us for shipping options and assistance — we’re happy to help!
How do I view case quantities?
After your wholesale account is approved, you’ll receive login credentials. This gives you access to our catalog where you can view case quantities, packaging options, and place orders directly.
How long does shipping take?
Most orders ship within 1–3 business days or on your next scheduled delivery date. We work with trusted carriers to ensure timely delivery and product safety.
What shipping options are available?
We distribute nationwide. Shipping costs and estimated delivery times are calculated at checkout based on your order size and shipping location.